As humans, we are meaning-making individuals. Our brains need to make meaning out of what we hear and see. We also make meaning out of lack of information.

For example, you send an email requesting a reply from a co-worker and the day progresses without hearing from her. What story do you create?

It might be, “oh, she must be really busy.” Or, you might think, “she’s upset with me.”

Or, your story might be something quite different. Our stories are highly dependent on our perspective and our experience. In the end we all create stories.

What happens when there’s a lack of information

As leaders, you are privy to more information than your direct reports. You get updates on policy changes, organization shifts, people news in meetings or other communication. It’s up to you to pass on the information to your direct reports. But, you are busy.

You aren’t always able to deliver information timely, especially when you are in back-to-back meetings throughout the day.

I encourage you to ask the questions, what information/communication is my team waiting on? How might the information I just learned impact my team?

You aren’t always able to tell your team all of the information you receive, but consider what you can share.

Also think about the stress you may be inadvertently creating by not sharing information. Again. You are in the know. You have additional information. They don’t.

The information you learned may be positive, but if your team doesn’t know, they might be anticipating the worst case scenario. The stories your team creates can impact their productivity, their engagement, their emotional health.

Less information can mean less productivity

Consider how you can communicate to lessen the amount of unproductive stories that are created on your team when there is a lack of information. What expectations can you set in advance? What methods will work for your team? Are there individuals on the team who need a slightly different approach?

This likely isn’t a huge behavior shift for you and can easily be implement.

To start: simply remembering to take the perspective of your team members will help you keep them looped-in in a more consistent manner. 

How can I help? Let’s start with a consultation!